HERITAGE TRAIL NEPAL.
- Customer Support Desk: Available 24/7 for active trekkers and travelers on the ground in Nepal via phone, WhatsApp, and emergency satellite communication.
- Head Office: Thamel, Kathmandu, Nepal (Open Sunday through Friday, 9:00 AM – 6:00 PM NPT).
- Emergency Assistance Line: Dedicated 24-hour hotline coordinated directly with local rescue authorities, helicopter evacuation services, and regional medical posts.
- Email Support: info@heritagetrailnepal.com (General inquiries and custom itinerary planning answered within 24 hours).
- Pre-Trip Briefing Desk: Online and in-person consultations with certified mountain guides for gear checks, health precautions, and permit processing before departure.